technical support


You can send your queries to our support email or contact us through Skype for any question related to the installation, configuration or implementation of the algorithm. Due to the time differences, if we are not online, wait for our response 24 hours after your query

Schedule: Monday to Friday from 9 pm to 17 pm



Lighthouse Trading offers a high level of assistance. You can contact us through email, Skype, Whatsapp, or by creating a Zoom meeting

The process of installation and implementation of the system is personalised. In case you need help, we could assist you via Skype or Zoom
The system also includes a guide and an installation video

There are absolutely no limitations in the support offered by Lighthouse Trading
You can consult all your queries!


Send us your price queries, and we will send you the budget (no commitment is required)
Moreover, we have different license plans 

Credit card (secure payment gateway), bank transfer or PAYPAL

If you need any other payment method, you can always ask us.

It is the user’s responsibility to read the Lighthouse Trading License Agreement,la divulgation and the responsibility exemptions related to speculation, the futures markets and the main products of the financial markets through our risk disclosure


Algorithmic trading is a modality for carrying out trades in the financial markets
Through the use of algorithms that perform market analysis containing automated rules and procedures, they have the ability to buy and sell financial assets (Stocks, Currencies, Futures, Cryptocurrencies, etc)

You can use one license per computer

Live, funded and simulated trading accounts

You can use it in as many markets as you want

Yes. We offer a guide with all the configurations we use for each market

Yes. Each time that Lighthouse Trading makes an update in its algorithm, you will receive it

Yes, it manages the entry, the evolution of the trade and the exit

With this mode, the algorithm controls the entry of the marker. However, the user intervenes in the trade management, either taking profits before the target (with our keypad) or changing the StopLoss to Breakeven (entry point)
The user can also limit the algorithm to buy or sell operations
You can disconnect the algorithm with the OFF mode
All the functions are in real-time and without restarting the strategy

Yes. It all depends on your NinjaTrader license

Backtesting does exist, but our strategy evaluation policy is not based on them. According to our judgment, backtesting does happen in ideal worlds and under the terms of market conditions. It contemplates neither slippage nor liquidity. All those facts have a lot of positive influence on backtests, which produce unreliable information

Depending on the market conditions, there are many different alternatives. Hence, in the case of our algorithm, there is no unique way of configuring the strategy
Moreover, the backtest results would be changed when we use the keypad

Our registers refer to the automatic mode, following the American opening
In addition, this strategy is working daily in different markets
If you need any statistic reports about the efficiency, contact us

U.S. Government Required Disclaimer - Commodity Futures Trading Commission Futures and Options trading has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the futures and options markets. Don't trade with money you can't afford to lose. This is neither a solicitation nor an offer to Buy/Sell futures or options. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this web site. The past performance of any Indicator set or methodology is not necessarily indicative of future results.
CFFC Rule § 4.41 Regarding Hypothetical Performance-These results are based on simulated or hypothetical performance results that have certain inherent limitations. Unlike the results shown in an actual performance record, these results do not represent actual trading. Also, because these trades have not actually been executed, these results may have under-or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated or hypothetical trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profits or losses similar to these being shown.

Trading financial instruments such as but not limited to off-exchange foreign currencies, cryptocurrency (cryptocurrencies), Futures, ETFs, Equities and Indexes is a challenging and potentially profitable opportunity for educated and experienced investors. However, before deciding to participate in any of these markets, you should carefully consider your investment objectives, level of experience and risk appetite. Most importantly, do not invest money you cannot afford to lose. There is considerable exposure to risk in any financial market transaction, including, but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a financial instrument such as but not limited to off-exchange foreign currencies, cryptocurrency (cryptocurrencies), Futures, ETFs, Equities and Indexes.

Full disclosure :